10 Best AI Tools for Small Business: Boost Efficiency & Growth

The numbers speak for themselves—57% of the UK’s SMEs now use AI to automate their operations. Business professionals have seen amazing results. Their teams spend 95% less time on repetitive tasks, and 90% have more time to focus on meaningful work.

Small businesses need the right AI tools to stay ahead in 2025. The UK’s AI market will reach £20.21 billion by 2030, and businesses of all sizes are learning how AI can reshape their operations. Marketing teams report 90% better content quality. Support teams handle tickets faster. AI makes a difference in every part of the business.

Small business owners face a challenge: They need to pick the best AI solutions from hundreds of options. This piece discusses 10 proven AI tools that streamline operations, increase efficiency, and boost customer experience. The best part? These tools fit perfectly within a small business budget.

HubSpot AI

HubSpot AI ranks among the best AI tools for small businesses in 2025. Their Breeze AI platform brings together a complete suite of capabilities. Small businesses looking for Artificial Intelligence solutions will benefit from HubSpot’s strategy of weaving AI throughout its customer platform.

What HubSpot AI offers for small businesses

Small businesses can use HubSpot’s AI tools to create content ethically and boost their marketing and sales results. The Breeze platform comes with three core components:

• Breeze Copilot: Uses generative AI and CRM data to speed up tasks and lift work quality
• Breeze Agents: AI-powered experts that optimise workflows from planning to execution
• Breeze Intelligence: Makes the Smart CRM better with data from over 200 million buyer and company profiles

These AI tools give small businesses with tight resources a real edge. Companies that make AI part of their growth plan save time by communicating better, looking more professional, attracting customers, and winning more deals. The numbers back this up – 88% of small and medium-sized businesses say automation helps them work better.

HubSpot AI marketing automation features

Small businesses wanting to grow will find HubSpot AI’s marketing automation especially useful. Their free content assistant helps create and share everything from written content to outlines and emails.

HubSpot’s AI content tools let businesses:

• Create blog posts quickly by entering what they want to say and how they want to say it
• Share blog posts and announcements automatically after publishing
• Build complete websites in minutes with the web builder assistant
• Write professional marketing emails that grab attention

The results speak for themselves. Businesses using HubSpot’s automation saw their website traffic jump by 78% and closed 97% more deals in just one year.

CRM integration capabilities

The Smart CRM is at the centre of HubSpot’s AI toolkit. It brings together customer data, teams, and tech stacks in one place, helping small businesses create tailored customer experiences that scale.

The CRM gives teams many advantages. Everyone gets a clear view of each customer’s journey and can reach out immediately. Teams also keep all their client information in one central place that everyone can access.

Customer service gets better, too. HubSpot’s GPT-powered chatbot qualifies leads, books appointments, and finds answers in your knowledge base, saving marketing, sales, and service teams countless hours.

Pricing and plans for small businesses

HubSpot fits different small business budgets with flexible pricing:

• Free Tools: A CRM that’s always free, with simple marketing, sales, and service features
• Starter Plans: £15.88 per user monthly – perfect for businesses just beginning
• Professional Plans: £79.42 per user monthly with advanced features
• Enterprise Plans: £119.12 per user monthly for the complete package

Small businesses often choose the Starter Customer Platform bundle. It includes every Starter product at a lower price. Yearly billing can cut monthly costs by up to 25%.

HubSpot AI gives small businesses the same powerful AI tools that only big companies could use before. That’s why it ranks as one of the best AI marketing tools for small businesses in 2025.

ChatGPT for Business

ChatGPT is one of the best AI tools for small businesses in 2025. Big or small, private or public companies can benefit from using ChatGPT without special technological knowledge.

How can small businesses use ChatGPT?

Small business owners are turning to ChatGPT to automate tasks that eat up time. This AI assistant helps them brainstorm business ideas, analyse what competitors do, and run financial forecasts using Monte Carlo simulations. The numbers speak for themselves – 48% of businesses using ChatGPT have saved more than £59,562 annually by automating routine tasks.

ChatGPT can complete various tasks that benefit businesses, including writing engaging email content and marketing materials, identifying customer feedback and review patterns, and analysing large data sets to uncover valuable insights. It can also assist in crafting detailed job descriptions, interview questions, and structured outlines for projects and presentations. Additionally, ChatGPT can enhance customer service by providing instant responses, generating designs based on data analysis, and streamlining automation, helping businesses save time and improve efficiency.

Business owners can save weekly hours by delegating monotonous communication activities to ChatGPT. This allows them time to concentrate on strategic tasks.

Customer service applications

ChatGPT shines brightest in customer support for small businesses. About 57% of companies now use ChatGPT to help customers, which allows them to offer support around the clock without hiring extra staff.

The proper setup lets ChatGPT answer common questions about shipping, hours, and products. Small businesses can handle busy seasons better as ChatGPT manages higher message volumes during peak times. The tool also speaks multiple languages, helping companies communicate with their clients worldwide. This breaks down barriers to global growth.

Content creation capabilities

ChatGPT’s advanced language skills make it a powerhouse for content creation. Small businesses can write social media posts, email newsletters, and blog outlines in seconds.

Marketing teams use ChatGPT to create email subject lines and adapt content for different platforms. Teams can quickly turn blog posts into social media content, which helps resource-limited businesses get more done.

Implementation strategies

Small businesses should follow these steps to get the best results from ChatGPT:

Start by finding tasks where automation would help most, like customer service or content creation. Then, teach the AI your brand’s voice with clear guidelines about tone and style.

ChatGPT works best as a helper, not a replacement for human judgement. The most successful businesses use it as a starting point and polish the output with their expertise. For example, they might use ChatGPT to draft emails or marketing copy, then add personal touches. This keeps content authentic while saving valuable time.

Notion AI

Notion AI is a powerful workspace solution combining flexible documentation with AI-powered features to improve team efficiency.

Streamlining documentation and knowledge management

Small businesses can transform their information management with Notion AI. The platform creates a central hub for company policies, processes, and onboarding materials. Traditional scattered documents are a thing of the past. Notion’s structure provides better organisation through nested pages and linking features that connect related information.

The platform helps companies standardise their documentation by:

• Generating fresh ideas in brainstorming sessions
• Creating practical to-do lists from meeting notes
• Adjusting writing tone, expanding content, or making text more concise

Small business teams will find great value in Notion’s central space for announcements and resources. Everyone can find what they need quickly. Companies don’t need to delete old documents. They can preserve their knowledge by creating archive sections instead.

Team collaboration features

Teams can collaborate on Notion regardless of location, time, or device. The platform’s robust permission controls will give your collaborators the proper access to content. Different departments get their customised Teamspaces that match their specific workflows.

Notion AI knows how to extract the information teams need automatically. Action items, key risks, and summaries stay updated as projects progress. Since teams spend less time on manual updates, they can focus on strategic work.

Project management capabilities

Notion Projects, the platform’s new project management solution, provides AI assistance for every user. This makes Notion the first project management tool to offer AI features since the launch.

Small businesses with tight resources can manage projects flexibly through:

• Boards, tables, and timelines to track tasks and responsibilities
• Templates that streamline sprint workflows
• Task tracking with unique IDs and better subtask connections

The platform serves as an all-encompassing workspace. Businesses can track leads, plan content calendars, and see deal progress on Kanban boards, reducing the need for multiple tools.

Notion AI pricing for small businesses

Every Notion plan, including the Free Plan, can add Notion AI. Monthly billing costs £7.94 per member per month, but annual billing offers a 20% discount at £6.35 per member per month.

Base Notion plans come with these options:

• Free Plan: £0 (has simple collaboration for up to 10 guests)
• Plus Plan: £7.94/month/seat annually or £9.53/month/seat monthly
• Business Plan: £11.91/month/seat annually or £14.29/month/seat monthly

Small education-related businesses might qualify for a 50% discount on Notion AI with an Education Plus Plan. Notion AI works best for businesses that write often, keep lots of data in Notion pages, or use databases regularly.

Grammarly Business

Small businesses lose money due to communication errors. That’s why Grammarly Business stands out as one of the best AI tools for small businesses in 2025. This AI writing assistant will give business writing a professional touch and keep brand messaging consistent.

Enhancing business communications

Small business teams can build trust with customers through Grammarly Business. The platform provides immediate writing coaching that reinforces quality standards. It’s one step ahead of simple spelling and grammar checks. The tool improves readability, word choice, and writing style right away.

Customer-facing teams see substantial benefits. Support teams that use Grammarly to solve tickets faster and get better customer satisfaction scores. The AI-powered rewrites help staff respond in minutes instead of hours.

Messages become more transparent and more direct. Small businesses can:

• Answer customer questions right the first time
• Cut down on back-and-forth messages
• Create content that connects better with customers

Brand voice consistency

Small businesses face challenges in maintaining a unified brand voice, especially when multiple team members handle external messages. Grammarly solves this with custom tone profiles that capture the brand’s voice.

Teams can pick tones that match their brand identity. This keeps every customer interaction consistent. Small businesses can also add their style guide and new terms. Teams then get suggestions that match current brand guidelines.

This consistency shows results—brands have seen up to a 33% increase in revenue after improving their external communications.

Team collaboration features

Grammarly Business runs everywhere teams work—web browsers, desktop apps, email clients, and more. Teams get a single subscription and easy-to-use dashboards that show strengths and areas for improvement.

Admins can set roles and control permissions for security. SCIM provisioning makes identity management automatic.

ROI for small businesses

Grammarly Business brings strong returns to small businesses. Customers see an average of 17x ROI in every workflow. Companies using Grammarly across their organisation save £3,970.80 per employee annually.

A business case study revealed that Grammarly Business saved staff 1,600 hours in one year. Staff used this time for revenue-generating work, which led to a 283% ROI. Small businesses also avoid brand risks and stay compliant with customer contracts.

Mailmodo

Mailmodo will emerge as one of the best AI tools for small businesses in 2025. Small businesses can raise their email marketing game with its interactive features that other email platforms simply can’t match.

AI-powered email marketing

Mailmodo sets itself apart with AMP-powered interactive emails. Recipients can take action right inside their emails. The results speak for themselves. Marketers who employ AI to tailor their emails see a 41% increase in revenue and 13.44% higher click-through rates. Small businesses can create tailored email campaigns with Mailmodo’s AI tools. These tools study customer behaviour through open rates and click-through data to build strategies that appeal to target audiences.

Mailmodo goes beyond simple email functions. Without coding skills, businesses can add interactive elements like forms, calendars, carts, and widgets. Subscribers can respond directly through email, making their journey smoother and faster.

Template generation capabilities

Mailmodo’s AI email template creator produces eye-catching designs and compelling copy that matches specific campaign goals. Small business owners can save time through:

• AI-powered content creation that cuts email production time in half
• Over 400 AMP and HTML templates to spark ideas
• Options to customise tone (professional, funny, emotional) and campaign types

Users keep complete control of their templates. They can modify design elements and adjust copy to match their brand’s voice.

Analytics and performance tracking

The email analytics tools help businesses collect and study campaign data, monitor metrics like open and click-through rates, and see how users participate. This data-driven method allows small businesses fine-tune their email strategies instead of relying on guesswork.

Mailmodo’s tracking helps marketers group audiences based on their priorities (email timing, day of the week) and demographics. This grouping strategy works exceptionally well—marketers have seen a 760% increase in revenue with proper audience grouping.

Integration with other business tools

Mailmodo combines smoothly with many business applications. This makes it one of the best AI tools for small businesses 2025 for those who want to automate their workflow. The platform works with:

• Marketing/CRM tools like HubSpot, Salesforce, and Intercom
• Connectors such as Zapier (linking to 3,000+ tools) and Make (connecting with 650+ tools)
• Landing page tools, including Typeform, Jotform, and WordPress
• E-commerce platforms like Shopify

Small businesses with tight budgets can try Mailmodo free for 21 days. Paid plans start at £30.53 per month for the Lite package.

Jasper AI

Jasper AI is a purpose-built AI platform designed for marketing and ranks among the best AI tools for small businesses in 2025. The platform caters exclusively to marketing needs, which makes it valuable to small businesses with limited marketing resources.

Content creation for small business marketing

Small businesses see remarkable improvements in their marketing content production with Jasper. The platform has over 50 ready-to-use templates that address marketing needs, from email campaigns to social media content. These templates follow proven marketing frameworks such as AIDA (Attract, Interest, Desire, Action) and PAS (Problem, Agitate, Solution).

We found Jasper excels at generating:

• High-converting landing pages and emails
• Blog posts and long-form content
• Social media captions with relevant hashtags
• Press releases and promotional materials

The Creator plan costs £30.97 monthly, while the Professional Plan is £46.86 monthly. Companies that want to scale can opt for Enterprise-level Business plans.

SEO optimisation features

Jasper has strong SEO capabilities that help small businesses boost their visibility. Users can score content on SEO potential and find keyword optimisations to outrank competitors.

The platform works naturally with Surfer SEO and creates a robust workflow that combines content generation with analytical SEO insights. Small businesses can implement optimisation recommendations in real-time and improve their ranking potential without high SEO knowledge.

Multi-language capabilities

Jasper supports content creation in over 30 languages, which helps small businesses expand internationally without hiring multilingual specialists. Companies targeting different markets can select their input language and specify the desired output language.

Use cases for different industries

Jasper offers targeted solutions for businesses of all types:

E-commerce businesses use Jasper to create product descriptions and promotional emails highlighting benefits while incorporating target keywords. Service-based companies use Jasper to create case studies that showcase client success stories.

With Jasper, real estate professionals create compelling property listings. Content marketers use it to create blogs and expertise pieces that establish authority.

The tool’s flexibility brings value to sectors from retail to professional services. Small businesses can compete with larger enterprises through professional, consistent marketing content.

Xero with AI capabilities

Small businesses looking to modernise their financial operations will find Xero’s AI capabilities stand out among the best AI tools for small businesses in 2025. The company launched its AI assistant, “Just Ask Xero” (JAX), which has changed how entrepreneurs work with accounting technology.

AI-powered financial management

JAX is a GenAI-powered smart business companion that helps small businesses be on top of their daily accounting tasks. Users can work with Xero directly from their favourite mobile, WhatsApp, and email apps. The system handles immediate tasks quickly and looks ahead by offering tailored insights when needed.

Businesses using Xero’s AI tools have seen remarkable results. The company’s GenAI tool in Xero Central cut average customer search time by 40% and reduced customer service needs by 20%.

Automated bookkeeping features

Xero’s smart reconciling features make financial operations run smoothly through AI-driven automation. The platform’s machine learning powers bank reconciliation predictions and classifies transactions that don’t match invoices or bank rules. AI-powered form-filling speeds up expense management and removes manual data entry.

JAX helps users create invoices, edit quotes, or handle bills across platforms. This automation lets small businesses spend more time on growth strategies than paperwork.

Cash flow forecasting

A small business’s survival depends on understanding its cash position. Xero Analytics shows cash flow forecasts for the next 30 days, while Analytics Plus looks ahead to 90 days. These forecasts let businesses:

• Catch potential cash shortages early
• Check if growth plans are affordable
• Spot rising expenses or falling income
• Point out fixable cash flow issues

Xero looks at accounts receivable and payable patterns to project future cash balances. This helps businesses manage their finances proactively.

Tax preparation assistance

Xero Tax makes compliance easier by speeding up accounts and tax preparation. The platform links bookkeeping data from Xero to tax forms, which cuts down on data entry and mistakes. Small businesses get:

• Data flowing naturally between Xero and Xero Tax
• Trial balance amounts go straight into tax returns
• Direct tax return filing with HMRC

This setup saves hours during tax season and reduces the risk of expensive errors.

Integration with other business systems

Xero works with many AI-powered apps that add to its features. Apps like Clockwork study transaction data to create AI-powered financial models that fit specific business needs. These integrations update daily to match the latest data from Xero, keeping forecasts accurate.

As a complete AI tool for small businesses in 2025, Xero’s platform keeps evolving, showing how AI can revolutionise financial management for smaller organisations.

Notta

Small businesses struggle with meeting documentation, which is why Notta stands out as one of the best AI tools for small businesses. This AI-powered meeting assistant changes the way teams capture and employ conversation data.

AI meeting transcription benefits

Notta achieves a remarkable 98% transcription accuracy, coming close to Trint’s 99%, but costs much less. The platform handles 58 languages for transcription, which helps international small businesses document meetings without language barriers. Notta goes beyond simple transcription and creates AI summaries of transcripts with one click. It extracts key insights and action items automatically.

Small businesses see these significant advantages:

• No more manual note-taking during meetings
• Quick extraction of decisions and action items
• Better accessibility for deaf team members

Real-time note-taking features

Notta turns conversations into applicable content right away. The system records meetings as they happen, and transcripts become available after discussions. Teams can make decisions faster and communicate better with instant access to meeting notes. The system distinguishes between speakers and adds timestamps. This creates well-laid-out records that show who said what and at what time.

Integration with video conferencing platforms

Notta works naturally with popular video conferencing solutions like Zoom, Google Meet, Microsoft Teams, and Webex, among other productivity tools. The platform joins scheduled meetings through calendar integration and records everything even when team members can’t attend. After meetings, team members can share transcripts through email, Slack, or Notion or export them as TXT, DOCX, PDF, and SRT files.

Searchable meeting archive capabilities

Meeting documentation’s value depends on how easily you can find information. Notta excels at full-text search across all meeting transcripts. Users can find specific details by keyword, speaker name, or date. This search capability turns meeting records from static documents into valuable knowledge resources that small businesses can use repeatedly.

Lumen5

Small businesses achieve remarkable results through video marketing. Recent data shows that 85.5% of marketers plan to include it in their strategy, while 90% report positive ROI. Lumen5, a transformative AI video creation platform, ranks among the best AI tools for small business in 2025. This platform helps companies create professional videos without technical knowledge.

Video content creation for small businesses

Small businesses can create professional video content within minutes using Lumen5’s powerful AI and user-friendly drag-and-drop interface. The platform lets users pick a template and customise it to reflect their brand identity. People with no previous experience find video creation simple. The platform automatically converts existing blog posts or articles into engaging video content. This feature helps businesses turn their written material into visually appealing formats that draw more customers.

Social media video templates

Lumen5 features a comprehensive library of free, editable video templates optimised for social media platforms. Users can browse numerous template options on the selection page and choose between landscape (16:9), square (1:1), or vertical (9:16) formats. These templates adapt to fit any platform’s requirements, ensuring optimal presentation on different social media channels.

Brand customisation options

Premium plans and above give small businesses access to Lumen5’s brand kits that maintain visual consistency through:

• Brand and neutral colour palettes
• Primary and secondary font selections
• Custom watermarks for subtle brand reinforcement

Business plan subscribers receive custom templates created by Lumen5’s in-house design team. These professional templates produce videos that match the quality of expensive agency productions.

Analytics and performance tracking

Lumen5 combines creation tools with comprehensive analytics to measure video performance. B2B marketers can collect and analyse engagement data, monitor metrics like views and drop-off points, and understand how audiences behave. Traffic source information paired with these analytical insights helps businesses optimise future content to improve conversion rates. This approach turns video into a strategic asset beyond promotional content.

Trello with AI features

Trello stands out with its AI-powered features that simplify project management, making it an exceptional AI tool for small businesses in 2025. The Butler automation system has changed how teams track and finish tasks without coding skills.

Project management automation

Butler, Trello’s built-in automation tool, takes just seconds to set up and saves teams countless hours of administrative work. Teams can create rules that trigger actions based on specific conditions without coding knowledge. This automation lets teams move cards between lists, assign tasks, set due dates, and keep workflows running smoothly.

Teams can build automation through the following:

• Rules that run when specific conditions are met
• Buttons that trigger actions with a single click
• Due date commands that execute based on approaching deadlines
• Calendar commands that run at scheduled intervals

Task prioritisation capabilities

Trello’s AI capabilities help teams set task priorities more effectively through smart ranking. The system looks at deadlines, dependencies, and team workload to adjust priorities dynamically. This smart prioritisation puts critical tasks first, which prevents bottlenecks and keeps projects on track.

Team productivity enhancements

Atlassian added new AI-driven features to Trello that boost personal productivity. Teams can now capture to-dos from many sources—including voice notes via Siri, Slack messages, emails, and Jira tickets. The inbox feature helps organise tasks based on each person’s working style.

Integration with other business tools

Butler’s automation reaches beyond Trello through smooth connections with external platforms. Users can create automations that work with email and connect to Slack and Jira. This makes sharing information with stakeholders, clients, or colleagues who use other applications easy.

Trello works with Google Calendar (Microsoft Outlook integration coming soon), which lets users drag and drop tasks into open time slots for focused work sessions.

Mobile Accessibility

Mobile access is crucial for small businesses with remote teams. Trello’s full-featured mobile apps for iOS and Android let teams manage tasks and work together on the go. Users can add to-dos using voice commands on iOS or from their home screens on Android and iOS devices.

Conclusion – Best AI Tools for Small Business

Small businesses that use AI tools see excellent results in their day-to-day operations. The numbers tell the story clearly – HubSpot saw their deal closures jump by 97%, Grammarly achieved 17x return on investment, and Mailmodo boosted revenue by 41% with AI-powered email marketing.

These AI solutions don’t need tech experts to run them. They come with easy-to-use interfaces and templates that teams can use immediately. The tools work smoothly between platforms, eliminating isolated data and cutting down on manual work.

The biggest challenge for small businesses is cost. But many platforms now offer budget-friendly options starting below £50 per month. This makes high-end AI tools available to companies that are watching their spending. The time saved through automation makes up for the cost – businesses using ChatGPT save £59,000 yearly by automating regular tasks.

Small businesses that use AI tools wisely will be ready to compete in 2025’s digital world. These tools efficiently handle routine work, allowing teams to spend more time on activities that drive growth while maintaining high marketing, finance, communication, and project management standards.